FAQ
Due to our security rules, our visitors are not allowed to bring binoculars to the tower.
After purchasing your ticket, you can either spend some outdoor time in our beautiful gardens or enjoy our cafeteria or activity areas within the Tower building.
You can enter the observation deck at the time of your reservation. However, there may be small delays arising from additional hygiene practices due to the pandemic or a brief slowdown caused by the exit time of current guests.
Due to the pandemic conditions, the waiting time is estimated as 60 minutes max.
We have two panoramic elevators, each with a capacity of 10 persons.
You can stay for an hour and a half at the observation decks.
You can park your vehicle in the designated parking areas in the Tower yard.
In order to ensure health and safety of our visitors and employees, luggage, backpacks and bottles with liquid content, as well as metal items, will not be allowed in the Tower. You can leave your personal belongings at the cloakroom once you pass the security check.
Yes, visitors can take baby strollers in provided that they follow the relevant rules.
No, pets are not allowed in the Tower.
Under the COVID-19 measures, a maximum of 200 people at a time will be allowed on the observation decks.
Yes, you can purchase tickets in advance on our website.
Yes, a discounted price will be applied for students under 25 and seniors over 65 years old.
Yes, our visitors with disabilities can easily and comfortably visit the Tower.
Smoking is prohibited in the Tower due to security concerns.
You can pay by cash or credit card.
We kindly ask you to strictly respect the hours on the ticket so as not to experience health and safety issues due to overcrowding.
Your ticket is only valid for the purchase date.
You can purchase tickets from the desks in the Tower foyer and on our website.
No, there are no open areas on our observation decks.
The stairs are only available for emergency evacuation.
When you come to the observation deck, you can leave without reservation if there is availability according to the table availability of the cafe on the 39th floor. For the restaurant on the 40th floor, you must make a reservation. Observation deck reservation is separate, but even if you have not made a reservation on our website, you can easily buy your observation terrace tickets from the reception counters at the tower entrance.